Privacy Policy
Effective Date: February 17, 2025
At Tikvah Integrated Mental Health and Wellness ("Tikvah," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal and health information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or receive services from our practice.
Information We Collect
We may collect the following types of information:
Personal Information
Name, address, phone number, and email address
Date of birth and demographic information
Insurance and payment information
Health Information (Protected Health Information - PHI)
Medical and psychiatric history
Evaluations, diagnoses, and treatment plans
Prescription and medication information
Information provided during scheduling, treatment, or consultation
Website Information
IP address and browser type
Website usage data and analytics
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Provide psychiatric and mental health services
Schedule and manage appointments
Process payments and verify insurance eligibility
Communicate regarding treatment, billing, and administrative matters
Improve our website and patient experience
Comply with HIPAA and applicable legal requirements
Information Sharing
Tikvah does not sell, rent, or trade your personal or health information.
We may share information:
With your authorization or consent
With healthcare providers involved in your care
With insurance companies for billing and reimbursement purposes
With trusted business associates who support our operations and are required to maintain confidentiality
When required by law or regulatory authorities
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent information will not be shared with any third parties.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect your information, including:
Secure electronic health record systems
Encrypted communications and data storage
Restricted access to confidential information
Compliance with HIPAA and applicable privacy laws
Your Privacy Rights
You have the right to:
Request access to your medical records
Request corrections to inaccurate information
Request confidential communications
Request restrictions on certain uses or disclosures of your information
File a complaint regarding privacy concerns without fear of retaliation
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyze website traffic. You may manage cookie preferences through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
